Privacy Policy
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Saint Rose Legal is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
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Consent
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The use of our website is governed by our Privacy Policy as described here, By accessing or using our website, you agree to the terms of our Privacy Policy and you consent to the provision of your information in line with our Privacy Policy. If you do not agree with any of the terms found in this policy, please do not access or use our website.
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What is Personal Information and why do we collect it?
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Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
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This Personal Information is obtained in many ways including face to face appointments, correspondence, by telephone and facsimile, by email, via our website www.saintroselegal.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.
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We collect your Personal Information for the primary purpose of providing our services to you, providing information to other relevant third parties in line with our services and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
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When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
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Sensitive Information
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Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
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Sensitive information will be used by us only:
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• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
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Third Parties
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Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
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Disclosure of Personal Information
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Your Personal Information may be disclosed in a number of circumstances including the following:
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• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
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Security of Personal Information
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Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
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When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
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Access to your Personal Information
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You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
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Saint Rose Legal will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
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In order to protect your Personal Information, we may require identification from you before releasing the requested information.
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Maintaining the Quality of your Personal Information
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It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
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Policy Updates
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This Policy may change from time to time and is available on our website.
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Terms and Conditions
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The use of our website is governed by our Terms and Conditions as described here and governs how you are able to use our website including any links and other external resources.
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Consent
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By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with any of the Terms and Conditions found in this policy, please do not access or use our website.
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General Information
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Any information contained in our website is general in nature and does not take into consideration your specific needs, objectives or circumstances in mind and does not constitute legal advice. The access of, use of or reliance on the information provided on our website does not in itself create a client – solicitor relationship.
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Intellectual Property
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We grant you access to the whole of our website, but any use of or reproduction (in whole or in part) of the content of our website is strictly prohibited unless we have provided you with express written consent. Even after we have provided our consent, no transfer of ownership, license, rights, title or interest shall occur in so far as all ownership, licenses, rights, title and interest shall remain solely ours.
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Third Parties
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Where reasonable and practicable to do so, we provide links to third party websites. We generally provide links to government websites as a source of information only and do not endorse or approve of any third party websites unless we indicate otherwise. For any government or third party websites we recommend that you make your own investigations as to the suitability of the information or content provided on those websites.
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Permitted Use
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The access to and use of our website must be lawful in all governing jurisdictions. You must not do or attempt to do anything that is unlawful or anything which we would consider inappropriate or which might bring us, our business or our website into disrepute including but not limited to beaching privacy laws, harassing, threatening, offending, defaming, tampering, modifying, transmitting viruses, damaging and interfering with our website including facilitating or assisting a third party to do so.​
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Disclaimer
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To the maximum extent permitted by law, we make no representations or provide any warranties about the accuracy, reliability or suitability of the content on our website. We also make no representations or provide any warranties that our website remains secure, without error or free from viruses. Although every effort is made to comply with industry standards, access to and use of our website is done so at your own risk.
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Limited Liability
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To the maximum extent permitted by law in each governing jurisdiction, we are not responsible for any loss, damage or expense, whether direct or indirect, whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with the use of our website and it's content. This includes issues of accessibility or interruption of our website service, data loss or data corruption due to the access or use of our website, and reliance on or use of content or links on our website that may be incorrect, incomplete or out-of-date.
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Indemnify and Hold Harmless
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To the maximum extent permitted by law in each governing jurisdiction, you indemnify and hold harmless our organisation and all related entities against any liability suffered or incurred by us arising from or in connection with the use of our website or any breach of these Terms and Conditions or breach of any relevant laws in any applicable jurisdiction.
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Jurisdiction
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Use of our website and these Terms and Conditions are governed by the laws of Queensland, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Queensland and Australia and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.
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If you are accessing or using our website from overseas, you are responsible for adhering to or complying with the laws in your are, region or country, but the laws of Queensland and Australia may still apply to you.
Terms and Conditions Updates
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These Terms and Conditions may change from time to time without notice and is available on our website.
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Terms and Conditions Complaints and Enquiries
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If you have any queries or complaints about our Privacy Policy or Terms and Conditions, please contact us via our contact us page on our website or call us on 1300 544 337 or email us at hello@saintroselegal.com.au
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